Bridal accessories can be as individual a choice as a gown. We carry a huge selection of veils, jewellery and headpieces. Many of our accessories are locally made, which is even better! When you find our gown, we can also look through accessories that suit, or we can wait until your gown arrives to pick out the full look. If you did not find your gown with Sinders then we would still love to help you match accessories. It is preferable if you can bring your gown with you in this situation but reach out and we can help coordinate an accessories appointment for you.

We accept all forms of payment (cash, credit card, e-transfer). A 60% deposit is required to order your gown, then the remainder is due once your gown arrives, and you try it on. Dresses sold “off the rack” must be paid in full.

We want our amazing stylists to focus on the bride-to-be and what's best for her whether she finds her gown with us or not. We do not believe in commission sales because this isn't about sales, it's about emotions. If you choose to tip your stylist because of exemplary service that's wonderful, but it is not required! If you do choose to tip please know that 100% of the tip is given to your personal stylist.

Once your gown is purchased it can not be returned. If you feel you’ve made the wrong decision, please reach out to us as soon as possible. Since each gown is made to order with our designers, we often only have a day or two after the order is placed to make any changes such as ‘I ordered the colour underneath, but I think I should have ordered ivory!’. This is usually fixable. But beyond this very short timeframe, once your order is submitted it is considered yours and will need to be taken once it arrives. Again, we understand second thoughts happen and we will always inquire with the designer about our options. But our first request will be that you come back in and work with us so that we can find a gown that you do love no matter what second thoughts made you change your mind.

Absolutely it is. Several of our designers offer quicker delivery – some that incur a fee and some that don’t. And we are open to selling our samples off the floor so that you can take your gown home the same day you find it, or we offer a cleaning and touch up service if you prefer. All of these options are faster than a normal delivery time. But this is a dress-by-dress basis, so we do ask for flexibility if you have a shorter timeline to your wedding. We’ll always find a way to make it work, we just need open communication to do so.

We recommend ordering your gown 9–12 months before your wedding. This allows 6–9 months for your designer to create your gown, plus up to 3 months for alterations. Rush orders are often available but may include additional fees.

If your wedding is sooner, don't worry. As an outlet store, we have beautiful off-the-rack gowns available to take home right away, and we can also explore designers with quicker delivery options. No matter your timeline, we'll help you find the perfect dress.

We’ll have chosen a few gowns ahead for you, based on the conversations we’re able to have with you leading up to your appointment. When you arrive, you’ll get to browse the selection of gowns we have available, choose gowns to try on, and then we ask that you give us a little bit of trust. We promise - our team is incredible. We take pride in how amazing they are, and in the joy they find in helping you. If your perfect wedding gown isn’t one of the first ones pulled, then your dedicated stylist will be able to find your gown through what you describe and how you react to the other gowns you try on. Each gown that you choose to try, we will show your family and friends, narrow down your selection, and find the one gown you never want to take off!

We ask that no more than five people come to the appointment, so the bride plus four party members. If you have more people you’d like to include, then we can set you up with all kinds of virtual options to include them from a distance and make sure they don’t miss out. Or depending on how many people you’d like to bring we would recommend you look at our White Carpet Appointment where we create a full celebration with bites and bubbly for you and your entourage.

The short answers is – all you need to bring is an open mind and supportive party members! But if you have an heirloom piece, or something specific you want to try with your wedding dress like a veil or a pair of shoes, then by all means, please bring them. If there’s something important to have with you on your wedding day, then it’s best to say yes to your dress with it as well!

Your appointment is booked for two hours which allows for a few minutes browsing in the beginning and typically about 1.5 hours to try on gowns. But it’s also possible that you will find your gown much faster than that. The main point for us is that we never want you to feel rushed when you’re looking for your wedding dress, so we would rather schedule extra time just in case!

You are more than welcome to take pictures of yourself in the gowns you try, but we do caution that pictures are taken with a cell phone, of a gown that doesn’t necessarily fit, and can change how you remember your gown. Pictures can lead to confusion, so please keep that in mind. But we love when our brides want to commemorate their experience finding their gown with their friends and family.

We do not offer alterations, but we have a great selection of outside seamstresses whom we have worked with for years. 

Each wedding dress designer has their own price range. The gowns we have in our boutique cover a range from $1200-2500 for our off the rack selection and from $1800 - $5000 for designer gowns that can be ordered.

Each wedding dress designer has their own price range. The gowns we have in our boutique cover a range from $1200-2500 for our off the rack selection and from $1800 - $5000 for designer gowns that can be ordered.

Please visit our designers page to view all of our current designers.

We do not carry MOB or Bridesmaids dresses at our bridal boutique.